Are you looking for a professional dental office environment? Tired of working weekends? At Hopkinton Endodontics we are looking for an outgoing, professional, reliable, organized, multi-tasking dental front desk/ insurance coordinator to join our great team. The position averages 32 - 36 hrs. which can include additional hours around the end of the year. Above all, candidates must have a great personality, a high value for team interaction, initiative, communication, and be receptive to direction.
The *perfect* candidate will be an exceptional people person that has excellent phone skills and a calm demeanor .This position involves all aspects of customer service, including greeting patients, checking patients in/out, answering phones, scheduling appointments, collecting co-payments, processing EOB statements, answering insurance/procedure/endodontics questions and verifying insurance coverage (other tasks assigned) in a mostly paperless office.
COVID-19 considerations:
Plastic shield at the front desk, we require all our patients to wash hands before and wear a mask to enter our suite, we wear masks throughout the day.
Requirements and Responsibilities:
- Minimum of 2 years of dental office/front desk experience
- Understanding of dental insurance coverage/benefits/eligibility
- Estimating co-payments for our procedures
- Interpretation of EOBs to be able to calculate insurance adjustments and post these payments in the software
- Great people skills & personable telephone manners
- Computer & Dentrix software knowledge
- Knowledge and compliance with OSHA & HIPAA protocols
- Excellent communication skills (both written and oral)
- Highly organized
- Dedicated to providing exceptional customer service
- Upbeat and positive attitude
- Show compassion and treat others respectfully
- Ability to work independently
- Effective time management skills
- Reliable and Dependable
Job Type: Full-time
Schedule:
Experience: