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Customer Service / Office Admin

HSE USA LLC

Customer Service / Office Admin

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    Wholesaler/Distributor in Home Decor goods located in Commerce, CA seeking a Customer Service/Office Admin for general office support. Must be self-motivated, proactive, takes initiatives and a quick learner with some experience in an office setting.

     

    Ideal candidate should possess the following:

    • Experience in office setting with basic office skills

    • Must be computer-literate (knowledge in MS Excel, Word and Outlook)

    • Knowledge in ERP (to be trained)

    • Quick learner

    • Able to handle fast paced environments while retaining a positive attitude

    • Exceptional organization and communication skills both verbal and written

    • Proficient in English. Bilingual in English/Spanish or English/Chinese is a plus, but not required

     

    Duties will include, but are not limited to:

    • Answering phones, faxing, emails and greeting walk-in customers

    • Provide admin support for the sales team

    • Customer Service responsibilities: answering customer questions and troubleshooting customer issues

    • Assist customers on placing orders via telephone, emails and at the showroom floor.

    • Data entry, processing quotes and sales orders, creating pick list and confirming pick lists

    • Processing packing list and printing out invoices

    • Processing inventory movement forms and inventory transfer forms

    • Counting inventory once it is unloaded on to the warehouse floor

     

    Personal Attributes:

    • Be honest and trustworthy

    • Have integrity and be respectful of others

    • Team player and work well with others

    • Attention to detail and ability to prioritize tasks at hand

    • Able to multi-task and successfully perform under stress

     

    Work Environment:

    • Casual office work environment

    • Ability to work in a fast paced environment within tight deadlines

     

    Hours – 9:00am to 5:00pm Monday to Friday

     

    Please email resume, references and recommendations