ESSENTIAL FUNCTIONS:

Knowledge of HUD and affordable compliance A MUST.

- Knowledge and prior experience preparing HUD properties for REACS and MOR Audits.

- Conduct thorough reviews and assessments of tenant files to ensure compliance with HUD regulations during the recertification process.

- Collect and verify tenant information, including income, household composition, and assets, to determine eligibility for continued program participation.

- Maintain accurate and up-to-date records in the tenant management system, including all documentation related to recertification and annual reviews.

- Prepare recertification reports and submit them to appropriate team members for review and accuracy as required.

- Communicate effectively with tenants to explain recertification processes, answer questions, and assist with necessary documentation.

- Remain informed about changes to HUD regulations, procedures, and best practices to ensure compliance and provide training to staff as needed.

- Collaborate with Management and third-party auditors to resolve issues related to tenant eligibility and rent calculations.

- Assist in the development and implementation of policies and procedures related to recertification and tenant services.

- Participate in audits and inspections as required, providing necessary documentation and support.

- Coordinate and process all move-in, move-outs and unit turnovers for HUD units.

- Complete monthly, quarterly, and annual HUD reporting and maintain/update all relevant HUD documentation as necessary.

- Conduct property inspections as related to HUD compliance.

- Address resident concerns in a professional manner, coordinate/contact residents with inspection dates, property notices, upcoming certifications (120/90/60/30).

- Ensure work orders are handled in a timely fashion. Follow up with tenants regarding completed work orders.

- Regular, on-time attendance.

- Special projects and other responsibilities as assigned.

- Basic knowledge of building maintenance, and liability reduction principles.

- Ability to work independently, organize tasks, manage time and prioritize projects.

Qualifications :

- Minimum of 2 years of experience working in affordable housing, HUD programs, or a related field, with focus on recertifications.

- Strong knowledge of HUD regulations, compliance requirements, and recertification processes.

- Excellent attention to detail and organizational skills, with the ability to manage multiple projects and deadlines.

- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with property management software (Yardi).

- Strong interpersonal and communication skills, with the ability to work effectively with diverse populations and build relationships with residents and compliance review team.

- Ability to handle sensitive information with discretion and confidentiality.

Preferred Qualifications :

- Certification in Housing (e.g., SHCM, HCCP, COS) is a plus.

- Experience working with low-income populations and understanding their unique challenges.