Job Description
Switched Ethernet Integration Consultant
Contract role in Dallas, TX
KEY SKILLS REQUIRED:
10+ years in Switched Ethernet
Knowledge of cloud services
Specialization in service integration.
RESPONSIBILITIES:
- Drive for fallout resolution for On Demand platform (sales, ordering, provisioning, delivery and billing)
- Interaction with the Technology Development, Product and Seller community to address recurring fallout issues that impact flowthrough
- Lead discussions with Technology Development on impact and resolution measures needed to reduce recurring issues
- Coordinate with Product Development teams to prioritize issues and recommendations
- Manage existing metrics tracking fallout performance and provide readouts to product leadership on a monthly basis