HVAC Service Coordinator – 4-Day Work Week (Monday–Thursday)
Location: Asheville, North Carolina
Are you looking for an opportunity to work in the HVAC industry with a 4-day work week and a company that treats you like family?
Bolton , a well-established, fourth-generation HVAC and plumbing company , is seeking a dedicated HVAC Service Coordinator to join our team. In this essential role, you'll be responsible for customer service, technician dispatching, service call scheduling , and overall workflow coordination. If you have strong communication skills, love working with people, and want to be part of a company that takes pride in delivering high-quality heating and cooling services , this position is for you.
Key Responsibilities
As the HVAC Service Coordinator, you will:
- Answer and manage inbound HVAC service calls and provide excellent customer support
- Coordinate and schedule HVAC service technicians for residential and commercial clients
- Dispatch technicians promptly and efficiently to maximize productivity and customer satisfaction
- Serve as the communication hub between customers, HVAC technicians , and internal office staff
- Assist with day-to-day operations to ensure prompt and professional service delivery
- Maintain accurate service records and schedules using dispatch software and Microsoft Office tools
Qualifications
- Strong verbal and written communication skills
- Solid computer proficiency, especially with Microsoft Office (Word, Excel, Outlook)
- Detail-oriented and highly organized, with the ability to manage multiple tasks in a fast-paced environment
- Friendly, professional, and calm under pressure
- High school diploma or equivalent required
- Valid North Carolina driver’s license
- Must be able to pass a drug screening
Preferred: Prior experience in an HVAC coordinator , dispatch , plumbing service scheduling , or field service coordination role is highly desired.
Why Join Bolton?
We value work-life balance and a family-oriented culture. Here’s what we offer:
- 4-day work week (Monday through Thursday) – enjoy long weekends every week!
- Health and dental insurance
- Short- and long-term disability coverage
- Life insurance and optional AFLAC coverage
- 401(k) retirement plan with company match
- Paid holidays and paid time off (PTO)
- Competitive hourly pay based on experience and skills
Ready to join a company where your work matters and your life outside of work is respected? Apply now to become a key part of the Bolton HVAC team!