Benefits:

Commission Pay

Paid time off

Training & development

HVAC Dispatcher/Office Administrator - Part Time Salary Range 22k-27k

General Accountabilities

• Answer incoming calls and respond to customer inquiries • Schedule service and installation appointments using dispatch software • Coordinate with field technicians to optimize daily routes and job assignments • Enter customer and job information into CRM or management system • Create and send invoices; collect and record payments • Track permits, warranties, and follow-up appointments • Assist owner with administrative duties as needed

Job Qualifications Strong phone and customer service skills Comfortable using scheduling or CRM software (Service Fusion, Housecall Pro, etc.) Basic proficiency in Microsoft Office (Word,Excel) Highly organized and detail-oriented Able to multitask in a fast-pace environment Prior experience in HVAC, plumbing, electrical, or service industry (preferred)

Skills HVAC Industry basic knowledge (preferred)Proficiency with handling scheduling conflicts, customer complaints, & rescheduling with professionalism, Proficiency with Microsoft & Microsoft Office applications, Typing speed 35-50+ WPM - Helpful for quick data entry, Active listening & ability to de-escalate issues calmly, Ability to communicate job details to technicians & customers, Clear & professional phone etiquette1+ year office or dispatcher experience (preferred)Friendly & reliable- you're the voice of our company!, Good with computers & multitasking

Job Description

Part-Time Dispatcher / Office Admin – HVAC Company

Looking for a flexible part-time job in a growing, locally-owned HVAC company?

We're hiring a Part-Time Dispatcher / Office Administrator to help manage scheduling, dispatch, and customer service in our Schaumburg-based office. If you're detail-oriented, friendly, and tech-savvy, we want to hear from you!

We are a growing HVAC company seeking a reliable, organized, and customer-focused Part-Time Dispatcher / Office Administrator to support our daily operations. This hybrid role combines scheduling, customer service, and administrative tasks in a small business setting.