Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary: We are seeking a highly organized and customer-focused Dispatcher to coordinate service calls for our HVAC, plumbing, and electrical teams. This role is critical in ensuring efficient scheduling, timely response, and excellent customer service.
Key Responsibilities:
Schedule and dispatch technicians for HVAC, plumbing, and electrical service calls
Coordinate daily routes and adjust schedules as needed
Communicate with customers regarding appointment times and updates
Monitor technician progress and provide real-time support
Handle incoming calls, service requests, and emergency dispatches
Maintain accurate records of jobs, invoices, and customer interactions
Work closely with field technicians and management to optimize operations
Qualifications:
Previous dispatching or customer service experience (preferred in HVAC/plumbing/electrical)
Strong communication and multitasking skills
Ability to work in a fast-paced environment
Proficiency with dispatch software and basic computer skills
Strong problem-solving abilities and attention to detail
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for growth and advancement
We Offer: • Competitive compensation • Stable, full-time employment • Professional work environment • Opportunities for advancement