HVAC Installer Level 2 (Lead Installer)
Company: TSC Air
Position Overview
TSC Air is seeking an experienced HVAC Installer Level 2 to lead installation teams and oversee the full installation process. This role requires strong technical expertise, leadership ability, and a commitment to delivering high-quality work while developing team members.
Key Responsibilities
- Lead installation teams and set daily expectations
- Ensure all team members maintain professionalism in appearance, communication, and work quality
- Assign tasks and manage workflow throughout the day
- Provide guidance, coaching, and hands-on training to team members
- Monitor job progress and adjust as needed to meet timelines and standards
- Address challenges calmly and effectively in the field
- Ensure all installations meet TSC Air quality standards
Core Duties
- Plan and delegate daily installation tasks
- Supervise all phases of HVAC system installation
- Evaluate team performance and identify areas for improvement
- Train team members on installation techniques and best practices
- Conduct final walkthroughs to ensure job completion meets company standards
- Ensure trucks, tools, and materials are clean, organized, and stocked
Required Skills & Qualifications
- Strong leadership and communication skills
- Proven ability to manage and motivate a team
- Ability to resolve conflicts and handle high-pressure situations
- Mastery of HVAC installation processes and best practices
- Minimum of 100 completed HVAC installations
- EPA Certification required
Preferred Certifications
- NATE Certification (or willingness to obtain)
Key Performance Indicators (KPIs)
- Achieve a minimum of 25 five-star customer reviews per quarter
- Complete installations within targeted 8-hour timeframe
- Maintain zero callbacks on completed installs
- Obtain NATE certification
Compensation & Benefits
- Pay Range: $24 to $27 per hour depending on experience and certifications
- Health and dental insurance with 55% employer contribution
- IRA match up to 3% after one year
- Paid Time Off
- Potential use of company vehicle
Work Schedule
- 40 to 60 hours per week during peak summer season
- 30 to 40 hours per week during off-season