HVAC Office Coordinator

Swann Mechanical Services

HVAC Office Coordinator

Kennesaw, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Vision insurance

    About the Role: We are seeking a reliable and detail-oriented HVAC Office Coordinator to join our growing team in Kennesaw, GA. The ideal candidate will be organized, proactive, and comfortable working in a fast-paced office environment. This position supports both our service and installation departments to ensure smooth daily operations and excellent customer service.

    What You’ll Do:

    Answer incoming calls, relay messages, and assist customers and team members professionally.

    Book service calls and assist in scheduling installations.

    Communicate with customers, account managers, and technicians to create and manage service calls.

    Provide back-up support for service dispatch as needed.

    Assist the installation department with scheduling, coordination, and paperwork.

    Review timesheets and confirm field employees are clocked into the correct jobs for payroll purposes.

    Navigate industry-specific software to maintain accurate customer records and job history.

    What We’re Looking For:

    Previous experience in an HVAC, construction, or service industry office preferred.

    Strong organizational and multitasking skills.

    Excellent communication and customer service abilities.

    High attention to detail and ability to work independently and as part of a team.

    What We Offer:

    Competitive wages & paid weekly

    401k plan with generous company match after 90 days

    Annual profit sharing

    Vacation time & Paid Holidays