Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Hales AC is growing fast and we’re looking for a high-impact Operations Manager who wants to be in the field, drive results, and lead a winning team. Whether you're an experienced HVAC Operations Manager or a top-level Service or Install Technician ready to step into leadership, this is your shot to grow with one of the fastest-scaling residential HVAC companies in Florida.
Job Overview
As the Operations Manager at Hales AC, you'll be responsible for leading, coaching, and developing our field teams and office staff across Service, Install, IAQ, Dispatch, and the Warehouse.
This is not a desk job. You’ll be in the field regularly, riding with technicians, jumping into installs, and actively training the team on best practices—sales techniques, upgrade opportunities, IAQ solutions, and customer service.
If you’re passionate about growing people, solving problems fast, and building a results-driven culture—we want you.
Key Responsibilities
Directly manage daily operations of service, install, IAQ, warehouse, and dispatch departments
Provide hands-on field training in both service and installation to ensure consistent performance
Ride along with techs and install crews to help develop skills and increase average tickets
Recruit, onboard, and train new team members to our standards and culture
Monitor KPIs and drive performance across all departments
Work closely with sales and leadership to align operational and financial goals
Ensure jobs are completed to code, with quality workmanship and customer satisfaction
Maintain a culture of urgency, accountability, and winning
What We're Looking For
HVAC Operations Manager experience OR senior technician ready to lead a team
Experience in service or install with a strong track record in:
Setting sales leads
Selling upgrades (thermostats, IAQ, maintenance plans)
Closing on Indoor Air Quality solutions
A natural leader who thrives in fast-paced environments
Ability to coach and correct in real-time without drama
Knowledge of local codes and HVAC standards
Excellent communication, organization, and problem-solving skills
Strong business acumen and familiarity with financial KPIs
What You Get
Competitive base salary + a serious performance-based bonus
PTO and paid holidays
Career advancement opportunities in a rapidly expanding company
Company vehicle and gas card
Company phone and tablet
A supportive leadership team that wants you to win
About Hales AC
We’re not just another HVAC company — we’re a customer-obsessed, fast-growing, high-performance team serving homeowners across Pinellas and Hillsborough County. As part of Right Away Home Services, we’re building something big and we only want the best on board.
If you're ready to take control of your career, lead from the front, and build something that matters — apply now.
Job Type: Full-time
Pay: $80,000.00 - $125,000.00 per year
Benefits:
Company truck
Dental insurance
Employee discount
Health insurance
Paid time off
Supplemental Pay:
Bonus opportunities
Work Location: In person