Benefits:

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

OPERATIONS MANAGER - HVAC Hales AC | St. Petersburg, FL $80,000 - $125,000/year + Performance Bonus

40 years. Thousands of customers. One Operations Manager to lead the next chapter.

Hales AC is a trusted Tampa Bay HVAC company—part of Right Away Group, which operates three brands across Florida. We're looking for an Operations Manager who wants to build something, not just manage it.

This is NOT a desk job. You'll be in the field regularly—riding with technicians, coaching in real-time, and ensuring every job meets our standards.

WHAT YOU'LL DO:

• Lead Service, Install, IAQ, Dispatch, and Warehouse departments • Train and develop field teams through hands-on coaching and ride-alongs • Track KPIs and drive performance (average ticket, callback rate, customer satisfaction) • Recruit, onboard, and retain technicians and installers • Ensure techs are presenting upgrades, IAQ solutions, and memberships professionally • Maintain quality—every job to code, every customer satisfied

WHO WE'RE LOOKING FOR:

We'll consider two paths:

1. Experienced HVAC Operations Manager with a track record of building high-performing teams
2. Senior Service or Install Technician ready to step into leadership—you've trained others, you're the one everyone goes to for answers, and you're ready to run the show

Either way, you need: • Deep residential HVAC knowledge (diagnose, install, and train others) • Sales instincts—you know presenting solutions isn't pushy, it's helping customers • Leadership presence—coach and correct without drama • Urgency and accountability—you fix problems, you don't wait for permission

WHY HALES AC:

✓ 40-year legacy, zero subcontractors—every tech is our direct employee ✓ Part of Right Away Group—prove yourself here, grow within the organization ✓ Tech-forward operations—AI tools, modern CRM, systems that actually help ✓ Real training investment—documented processes, structured onboarding ✓ Ownership that's present—direct access to decision-makers

COMPENSATION & BENEFITS:

• $80,000 - $125,000 base (based on experience) • Performance bonus tied to department KPIs • Company vehicle + gas card • Company phone and tablet • Health, dental, and vision insurance • PTO and paid holidays • Career advancement within Right Away Group

LOCATION:

St. Petersburg, FL — serving Pinellas, Hillsborough, Pasco, Sarasota, and Manatee counties. Expect 50%+ field time.

If you're tired of companies that talk about growth but never invest in it—apply now.

Hales AC • A Right Away Group Company www.halesac.com Hales Yeah!

Job Type: Full-time