HVAC Operations/Service Manager

Aire Serv of Council Bluffs

HVAC Operations/Service Manager

Council Bluffs, IA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Opportunity for advancement

    Paid time off

    Training & development

    Dental insurance

    Health insurance

    Vision insurance

    AireServ Heating & AC of Council Bluffs has Immediate openings for a HVAC/R Operations/Service Manager. Ideal candidate has expereince with managing service department & CSRS to give our customers a fantastic Experience. Looking for someone who knows how to active grow & train technicians to get the most out of our employees..

    Specific Responsibilities:

    Oversee HVAC Service Department

    Coordinate Service & CSRs to service all our customers

    Review KPIs for service & CSRs and work with departments to improve

    Review invoices, daily route sheets, and weekly reports as required

    Have weekly reports to review with owner about service operations & CSR scheduling

    Is able to run weekly tech & CSR meetings

    Working with Service Titan, Rilla & other management software

    Insure the efficient use of materials and maintain adequate stock of necessary equipment

    Work with office staff & technicians on Collections payment and/or payment information from customers for work performed

    Making sire Keep company vehicle and equipment properly serviced, clean, and in good working order and condition

    Perform other duties as needed which may include cross-training in related positions

    Help with other business operations as needed

    Job Requirements:

    Ability to develop & grow develop tech soft skills is a huge plus.

    Able to hold people accountable is a must.

    Valid State Driver's License & clean driving record

    Excellent communication skills

    Professional appearance and personality

    This position will be a performance based position. Part salary/ pert performance based. We are looking for someone to help grow our service department with integrity, accountability & responsibility.

    With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

    Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.