Job Summary:

The HVAC Quality Control Specialist is responsible for ensuring the accuracy, completeness, and compliance of all HVAC equipment project documentation and deliverables.

Essential Job Duties:

• Review HVAC project documentation, including drawings, specifications, scopes of work, submittals, change orders, and release notes for accuracy and completeness.
• Verify that designs and installations align with Smart Family standards, manufacturer requirements, and applicable codes.
• Conduct daily, weekly, and monthly quality audits on active jobs and production processes, documenting findings and follow up actions.
• Perform in person and virtual production walkthroughs to observe work in progress, verify critical details, and identify quality or safety concerns.
• Participate in video calls with internal teams and vendors to review quality issues, clarify requirements, and track corrective actions.
• Maintain organized quality records, checklists, and audit reports in the company’s systems.
• Escalate non conformances, coordinate with project managers and supervisors on remediation plans, and track closure of corrective actions.
• Provide feedback and coaching to field and production teams regarding quality expectations, documentation standards, and common issues.
• Assist with internal and external audits as needed and support continuous improvement initiatives.

Required Skills/Abilities :

• High attention to detail with strong documentation, organization, and follow-through skills.
• Ability to function well in a high-paced and at times stressful environment.
• Excellent problem-solving and analytical skills.
• Extensive knowledge of HVAC systems and equipment.
• Ability to use power and hand tools.
• Technologically savvy.
• Ability to learn operation and repair manuals for HVAC systems.
• Ability to follow instructions.
• Excellent communication skills, as required to interact with customers and vendors.

Education and Experience :

• High school diploma or equivalent preferred.
• Previous experience in a quality control/quality assurance role.
• Vocational/technical school training or apprenticeship preferred.
• Two years of related experience preferred.

Physical Requirements :

• Will be required to work in outdoor weather conditions.
• Prolonged periods of being in a stationary position.
• Must be able to ascend/ decent on a ladder as needed.
• Must be able to transport up to 50 pounds at a time.
• Position self to work in and around HVAC equipment.