Focus on Fixing Their Problem, not setting a lead

Craig Cunha, the NEW Operations Manager at One Hour Heating and Cooling in Wilmington, DE, offers a fresh approach on how Service Technicians should be treated by the company, and the clients they work for. Craig values technical competence and customer service over pushy sales skills. With a focus on fixing the problem, your mechanical skills come first; however, you must also be able to leave the client smiling. If this sounds like you, you'll fit into our culture and earn a competitive wage.

JOB SUMMARY

Diagnose and resolve service issues with residential Gas / Oil Furnaces, Water and Steam Boilers, A/C and Heat Pumps.

JOB DUTIES

Diagnose the failure, recommend solutions, and quote the repair(s)

Create and maintain a positive relationship with our clients

Educate our clients on the products and services we offer that our client might not be aware of

Perform preventative maintenance in shoulder seasons

Maintain company vehicle, ensuring that it is always clean, organized and well stocked

Participate on an "on-call" schedule for our contract customers.

Minimum Requirements to Apply

3 Years Experience in Residential HVAC Service

Completion of some formal HVAC training (Dawn, Del Tech, Skills Center, etc.)

Clean Background, Drug Free, Clean Driving Record

Possession of the tools necessary to do the work

2 references that would recommend you for this position, (friends, family, co-workers or teachers)

Compensation

We will negotiate a competitive hourly rate based on your experience and technical competence. Incentives are available to earn more through spiffs and overtime. Pay is not an issue if you're not overselling your abilities. Our clients deserve the best and we understand good technicians don't come cheap.

Pay to Learn, (HVAC Education)

6 Paid Holidays

10 days paid time off to start, (15 after 5 years)

401K, 100% match up to 4% of pay

Medical Insurance 100% included (employee only - spouse, children and family additional)

Take home company vehicle if you live in our service area

If you're thinking of making a change, we would be excited to have a discussion with you so, Apply Today!

PS. We are a locally owned franchise, no private equity involved.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.