WHO WE ARE

Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.

WHY CHOOSE BUSBY’S

Total Comp - $60K - $70K+ w/spiffs, incentives & bonuses, based on experience

Includes company vehicle, phone, tablet and fuel card

Monday-Friday schedule. No on-call rotation

Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)

Optional vision, dental and supplemental insurance

Employee relief fund

Life Insurance

Retirement 401K

Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)

8 paid holidays per year

Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one

Bereavement Leave: Worry-free time off when you need it most

Opportunities for advancement

Dave Ramsey’s SmartDollar financial wellness program

Continuing education

Incentive contests

Active in community

Dream team (office) dedicated to your success

Complimentary Sam’s Club membership

Free Comfort Club maintenance membership

Employee events, appreciation days, and more

POSITION SUMMARY

The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals.

This role is responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making.

This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee.

QUALIIFICATIONS

Minimum 5 years of experience as a residential HVAC service technician

Strong diagnostic and repair expertise in HVAC systems

EPA certification

NATE certification

Demonstrated leadership or mentoring experience

Excellent communication and coaching skills

Strong customer focus and problem-solving abilities

Valid driver’s license and clean driving record

VIDEO – LEARN MORE

Learn what it’s like to work at Busby’s – www.busbys.com/careeers