Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Training & development

About the Role

Join One Hour Heating & Air Conditioning, a nationally recognized HVAC franchise, as a HVAC Service Manager.

We’re seeking a hands-on leader who can manage field operations today while growing into full operational ownership as the business expands, shaping a high-performing, people-focused team.

What we offer

Competitive salary ($70,000 - 100,000)

Performance-based bonus program

Profit Sharing

401(k) with company match

Company-contributed medical insurance

Dental and vision insurance

Ongoing training and professional development through the One Hour network

A leadership role in a growing, locally owned franchise with real upside

Responsibilities

Lead and oversee all HVAC operations to ensure high-quality service, efficiency, and customer satisfaction

Mentor, coach, and develop technicians, fostering career growth and a high-performing team

Plan, schedule, and coordinate residential and light commercial HVAC installation, repair, and maintenance projects

Develop, implement, and refine operational processes and best practices to drive efficiency and consistency

Monitor performance metrics, analyze trends, and implement continuous improvement initiatives

Ensure strict compliance with safety regulations, building codes, and industry standards

Manage vendor relationships, equipment, and inventory to optimize resources and reduce costs

Monitor key performance metrics including revenue per tech, call completion rates, and customer satisfaction scores

Assist with hiring, onboarding, and performance evaluations of service staff

Promote a positive, accountable, and team-oriented work culture aligned with company values

Requirements

5+ years of experience in HVAC operations, leadership, or management

Strong leadership mindset with a focus on coaching and developing teams

Comprehensive technical knowledge of HVAC systems, installations, and service

Customer-focused with a commitment to quality and integrity

Nice to Have

Valid North Carolina HVAC License – Heating Group 3, Class I Contractor (qualifying the company for residential and light commercial work in Fuquay‑Varina)

What We’re Looking For

Required

5+ years residential HVAC install and service experience

Comfortable leading installs and complex service calls

Strong leadership and communication skills

Willing to be hands-on while managing operations

Organized, accountable, and coachable

Comfortable working in a startup environment

Preferred

Lead tech or supervisory experience

Experience with Service Titan

Interest in long-term leadership and ownership

Who This Role Is For

This role is ideal for:

A strong lead tech ready for real leadership

Someone tired of being capped or micromanaged

A builder who wants authority, accountability, and upside

If you want to help build, not just work, we want to talk.

About Us

At One Hour Heating & Air Conditioning, we know great service starts with great people. We deliver reliable HVAC solutions while creating a supportive, respectful, and growth-oriented workplace. Our dedication to quality, teamwork, and continuous improvement makes us a trusted name for customers and an exceptional place to build a long-term career.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.