HVAC Service Manager / License Holder

Location: Mechanicsville, MD Compensation: $60,000–$70,000 DOE Additional Pay: Separate compensation provided for serving as License Holder

Benefits:

Health Insurance

Dental Insurance

Paid Time Off (PTO)

Paid Holidays

Job Summary

We are seeking an experienced HVAC Service Manager willing to serve as the License Holder to lead and support our service team while ensuring operational excellence, quality workmanship, and strong financial performance. This role is ideal for a hands-on leader who enjoys developing technicians, improving processes, and driving results.

You will work closely with the General Manager and cross-functional teams to ensure the service department operates efficiently, safely, and profitably.

Key Responsibilities

Lead, develop, and support multi-trade service technicians through coaching, training, and ride-alongs

Ensure quality, safety, and revenue goals are consistently met

Track, analyze, and report on departmental KPIs; identify opportunities for improvement and implement performance-boosting strategies

Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget goals

Manage day-to-day operational functions, including technician payroll, job scheduling, and on-call rotations

Ensure “Right Tech, Right Call” efficiency across service operations

Collaborate with Dispatch and Warehouse teams to streamline parts handling, warranty processing, and truck stock management

Conduct weekly team meetings and ongoing training focused on technical skills, sales performance, and customer service excellence

Required Experience & Qualifications

3–5 years of HVAC experience

Active Maryland Master HVAC License

EPA Certification (Type II or Universal)

Strong leadership, communication, and organizational skills

Ability to manage multiple priorities in a fast-paced service environment

Why Join Us

Competitive base salary plus additional pay for license holder responsibility

Stable, full-time leadership role with benefits

Opportunity to make a direct impact on team performance and company success

Supportive management and collaborative work environment

If you’re an experienced HVAC professional ready to step into a leadership role where your expertise and license are valued, we’d love to hear from you.