HVAC Service Technician Residential Service - Alpharetta, GA

We are seeking an experienced HVAC Service Technician to join our growing team. This role is responsible for performing semi-skilled and skilled work related to the operation, maintenance, and repair of residential heating, ventilation, and air conditioning systems. The ideal technician delivers exceptional customer service, communicates clearly, and provides homeowners with multiple options and solutions to meet their comfort and investment needs.

Technicians are typically dispatched from home, with the warehouse located in Alpharetta.

Compensation

$28 per hour + spiffs

Additional earning opportunities through performance-based incentives

Key Responsibilities

Diagnose, service, repair, and maintain residential HVAC systems

Educate homeowners on system conditions, repair options, and replacement recommendations

Provide outstanding customer service during in-home service calls

Follow safety policies, procedures, and industry best practices

Maintain accurate service documentation

Participate in an after-hours and weekend on-call rotation

Qualifications

3+ years of HVAC service experience preferred

Strong troubleshooting and diagnostic skills

Customer-focused mindset with strong communication skills

Ability to work independently and manage time effectively

Willingness to work evenings and weekends on a rotating schedule

Valid driver’s license and clean driving record

Company Standards & Expectations

Wear company-approved apparel at all times

Follow all standards of performance and code of ethics

Maintain a professional, courteous demeanor with customers and coworkers

Respect customer homes and property at all times

Keep company vehicle clean, organized, and well maintained (inside and out)