HVAC Service Technician for Work With Your Handz

H

HIKINEX

HVAC Service Technician for Work With Your Handz

Overland Park, KS
Full Time
Paid
  • Responsibilities

    Location: Overland Park, KS

    Job Title: HVAC Service Technician

    Our client fosters a close-knit team culture where everyone knows and likes each other. They aren't just a company; they are a community of professionals who celebrate their hard work with monthly cookouts and a supportive environment. If you are looking for a place where you are more than just a number and want to grow your skills through ongoing training, our client is the place for your next career move.

    The HVAC Service Technician is a performance-driven role focused on providing expert diagnostics, troubleshooting, and repairs for residential heating and cooling systems. Our client is looking for a motivated technician who excels at customer communication and is driven by a performance-based pay structure. In this role, you will be expected to focus on high-quality service and identifying opportunities to improve your customers' home comfort.

    Responsibilities and Expectations

    • Utilize strong technical skills to perform precise diagnostics and troubleshooting on a variety of residential HVAC systems.
    • Efficiently run an average of 3 service calls per day, maintaining high standards of reliability and consistency.
    • Confidently present repair and maintenance solutions to customers; educate homeowners on system benefits to drive sales and maximize revenue per call.
    • Evaluate the health of existing equipment; technicians are expected to identify and turn over systems older than 10 years to a Comfort Advisor for replacement estimates.
    • Capably operate a smartphone and iPad for all dispatching, communication, and documentation.
    • Clearly explain technical issues to homeowners, providing solutions that prioritize system efficiency and customer comfort.
    • Effectively handle seasonal call volume variations, maintaining a high level of productivity during peak heating and cooling months.

    Requirements

    • 3 or more years of experience running residential HVAC service calls is required
    • EPA Certification is required.
    • Proven experience and comfort with in-home sales; ability to build value and close on service recommendations and maintenance memberships
    • Strong diagnostic and troubleshooting skills are essential.
    • Exceptional verbal and written communication skills to build rapport with homeowners and coordinate with the team.
    • Proficiency in operating smartphones and iPads. ServiceTitan experience is a significant plus.
    • A high level of reliability and consistency in work performance and attendance.

    What Can We Do for You?

    • Competitive salary plus commission w/ OTE of over $90,000
    • We invest in your success with continuous technical and professional training.
    • Company-provided take home truck and large equipment to ensure you have the right tools for every job.
    • Join a friendly, supportive team with monthly cookouts for all employees.