The State of Wisconsin DOT is looking for 2 (two) Help Desk IIIs.
Top Required Skills & Years of Experience:
\- Service Desk & IT/Desktop Support (2-5+ years of relevant experience)
\- Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)
\- Strong communication and customer service skills
Nice to Have Skills:
\- Flexibility to help service desk during peak hours
\- Image and deploy PCs (2-5 years' experience)
Interview Process: via Microsoft Teams
Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy.