HYBRID Help Desk 3

Sundial Software

HYBRID Help Desk 3

Madison, WI
Full Time
Paid
  • Responsibilities

    The State of Wisconsin DOT is looking for 2 (two) Help Desk IIIs.

    Top Required Skills & Years of Experience:

    \- Service Desk & IT/Desktop Support (2-5+ years of relevant experience)

    \- Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)

    \- Strong communication and customer service skills

    Nice to Have Skills:

    \- Flexibility to help service desk during peak hours

    \- Image and deploy PCs (2-5 years' experience)

    Interview Process: via Microsoft Teams

    Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy.