RESPONSIBILITIES

Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved

Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;

Implement new company policies and procedures by developing plans and instructing staff

Provide direction to shift leaders, and staff to achieve restaurant goals

Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement

Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

Consistently monitor product and labor costs to remain within goals

Solicit guest feedback to understand the needs and wants of customers

Train and coach staff on guest services principles and practices

Follow the restaurant policies and procedures, including those for cash handling and safety/security

Monitor and maintain the POS System

Assist in new menu implementation

Develop and implement creative solutions to areas of improvement

Assist in conducting staff and daily pre-shift meetings

Assist in any areas of the restaurant when staffing constraints require

Identify employee weaknesses and retrain as necessary

QUALIFICATIONS: Education: College degree preferred Previous Experience: 2-3 years recent restaurant experience preferred

Able to learn and use POS System

Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant

Must be able to take direction and delegate responsibilities

Able to work in a fast paced environment

Able to work nights, weekends, and holidays

Certifications:

ServSafe Certification Preferred

Sommelier Certification Preferred

Additional Skills: Spanish (+)