Responsible for providing health care to patients and families, focusing on health maintenance, disease prevention, patient education and counseling. Works in conjunction with a supervising physician, follows established guidelines as required and within scope of practice.
Required Skills
Customer Services:
- Welcomes patients and families.
- Maintains communication between medical staff, administrative staff, and/or patient/families.
- Works collaboratively with all members of health care team.
Clinical Services:
- Follows acute and chronic standard of care.
- Abides by all federal, state, and regulatory guidelines.
- Uses health promotion principles and techniques and patient learning measurements.
- Gathers and analyses physiological, socioeconomic and emotional patient data.
- Accurately evaluates patient problems in person or via phone and provides appropriate advice, intervention or referral.
- Evaluates and revises care plans based on patient changes, special examination or results of laboratory / radiologic tests results.
- Thoroughly documents all encounters, in person or via phone, in the patient’s medical record.
- Makes responsible decisions within the scope of practice.
- Educates patient and families using pertinent health education materials or programs.
- Operates within approved scope of practice and standardized procedures.
- Participates in quality improvement process, policy and procedure review and continuing medical education.
Environmental Services:
- Contributes to the overall cleanliness and appearance of personal work space and department.
- Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
Non-Essential Functions/ Marginal Duties:
- All other duties as assigned
Organizational Expectations:
- Provides a positive and professional representation of the organization.
- Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
- Maintains standards for a clean and quiet patient environment to maintain a positive patient care experience.
- Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
- Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
- Participates in ongoing quality improvement activities.
- Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
- Complies with organizational and regulatory policies for handling confidential patient information.
- Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
- Adheres to professional standards, policies and procedures, federal, state, and local requirements, and/or standards from other accrediting bodies, such as The Joint Commission, Rural Health, and Center for Medicare Services.
- As a Studer Partner must have the ability to develop a full understanding of the Studer Group practices and tools and communicate effectively. Must embrace the Studer Philosophy and Principals by conducting him/herself in a professional manner. Will be held accountable for Studer Philosophies and Principles to include:
- Patient Perception
- AIDET
- Daily Huddles
Required Experience
Minimum Education: Graduate of an approved physician assistant program.
Work Experience: Previous clinical experience preferred.
Required License/ Certification/Registration: Current Kentucky License. Basic Life Support Certification. Must be eligible for or board certified by the appropriate governing body
Skills:
- Excellent Communication Abilities
- Knowledge and ability to work in accordance with accepted clinical standards
- Ability to work tactfully and effectively with patients, family members, physicians, and other employees.
- Decision making and problem solving skills
- Interpersonal skills – Dependability, Self Confidence, Compassion, Professionalism, Adaptability
- Attention to Detail
- Quality Focus
- Strong customer service
- Multi-tasking
- Time Management
- Organization
- Leadership skills
- Word Processing / Computer