Information Technologies Intern (Beverly, MA)

Intern will be tasked with configuring and deploying desktop and laptop systems, installing desktop computing software and first level phone support in a 24 X 7 worldwide environment. Student will be exposed to various Windows and Virtualization technologies in a supporting role. Below job description is consistent with duties with an understanding of the limited experience possessed by a student. 

1.Function as part of the Solution Center team.2.Assure all software is in compliance with copyright laws and conforms to corporate policies.3.Support PC’s in the categories of software, hardware, and peripheral devices.4.Provide training and instruction to customers in the proper use of software, hardware, and peripheral devices.5.Analyze problems with hardware, software, and customer operating environment to identify problem areas and recommend corrective action on 90% of the calls.

Skills & Experience: Windows OS, Microsoft Office applications (Outlook, Word, Excel, Powerpoint, Project)

Equipment Knowledge: Dell desktop and laptop, HP printer

Previous Experience: Any desktop hardware experience in a corporate setting, or desktop application software skills a plus

Required Skills Required Experience

PHYSICAL DEMANDS AND ENVIRONMENT:

• Frequent walking, reaching, climbing, bending, lifting, grasping, fine hand coordination, pushing, and pulling.
• Must be capable of performing the Essential Job Functions of this position with or without reasonable accommodation.
• Must be able to relate positively and favorably to residents, families, and outside agencies and to work cooperatively with other associates.
• Ability to present to groups.
• Ability to remain calm under stress.
• Ability to communicate with local staff, remote staff, and outside agencies. OTHER REQUIREMENTS:
• Understand, comply with, and promote rules regarding residents'' rights.
• Maintain an orderly, confidential, and safe work environment.
• Adhere to all Company and departmental policies and procedures.
• Develop positive relationships on behalf of the company with area health care community, Job Service offices, schools, and the community at large.
• Ensure current and future staffing of associates through development of recruiting sources and through appropriate selection.
• Assist in conducting semi-annual wage comparisons of the surrounding area of employers in direct competition with the facility for employees.