Airline Customer Service Supervisor in Newark Airport

Hallmark Aviation Services

Airline Customer Service Supervisor in Newark Airport

Newark, NJ
Full Time
Paid
  • Responsibilities

    Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

    DEPARTMENT: Newark, NJ (EWR)

    Required Skills

    REQUIREMENTS AND SKILLS NEEDED:

    • Excellent LEADERSHIP abilities
    • Excellent ORGANIZATIONAL skills
    • Excellent focus on Customer and Client satisfaction
    • Excellent Critical Thinking Ability and Analytical Skills
    • Minimum 18 Months Airline operational Experience preferred
    • Minimum of Very Good rating on most recent evaluation
    • Able to work under pressure of meeting extreme deadlines
    • Able to communicate effectively, both verbally and in writing
    • Able to solve daily problems and make quick decisions within the operation

    (DBC, delays, cancellations, etc.)

    • Thorough knowledge of Airport Operations

    (arrivals, departures, ticket counter)

    • Good Knowledge of Airline Reservations
    • Must be flexible and able to promote positive attitudes from subordinates
    • Computer Software (Word & Excel), typing, and ticketing experience
    • Occasional lifting of up to 70 lbs.

    Basic Requirements

    • At least 18yrs old, with a High School Diploma or G.E.D.
    • English proficient, other languages may be required
    • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
    • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
    • Reading & comprehension of reference materials, instructions, policies & procedures

    CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS

    Required Experience

  • Qualifications

    REQUIREMENTS AND SKILLS NEEDED:

    • Excellent LEADERSHIP abilities
    • Excellent ORGANIZATIONAL skills
    • Excellent focus on Customer and Client satisfaction
    • Excellent Critical Thinking Ability and Analytical Skills
    • Minimum 18 Months Airline operational Experience preferred
    • Minimum of Very Good rating on most recent evaluation
    • Able to work under pressure of meeting extreme deadlines
    • Able to communicate effectively, both verbally and in writing
    • Able to solve daily problems and make quick decisions within the operation

    (DBC, delays, cancellations, etc.)

    • Thorough knowledge of Airport Operations

    (arrivals, departures, ticket counter)

    • Good Knowledge of Airline Reservations
    • Must be flexible and able to promote positive attitudes from subordinates
    • Computer Software (Word & Excel), typing, and ticketing experience
    • Occasional lifting of up to 70 lbs.

    Basic Requirements

    • At least 18yrs old, with a High School Diploma or G.E.D.
    • English proficient, other languages may be required
    • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
    • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
    • Reading & comprehension of reference materials, instructions, policies & procedures

    CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS

  • Industry
    Transportation / Trucking / Railroad