Job Description

Culligan of Ventura is currently seeking the perfect candidate to manage our office. We have a dynamic team and we are looking for an OFFICE MANAGER who will represent our brand and help create lifetime customers. The ideal candidate will be professional with a positive attitude who knows how to motivate the team to get the job done!

The OFFICE MANAGER is the perfect position for someone that has experience dealing with field staff in the service industry. If you have Office Management experience, and you pride yourself on being able to multitask and complete projects on time with ease, this is the career for you!

WHY CHOOSE CULLIGAN?

• COMPETITIVE PAY WITH THE OPPORTUNITY TO EARN MONTHLY BONUSES
• FULL BENEFITS PACKAGE, INCLUDING 401K WITH COMPANY MATCH
• FUN WORK ENVIRONMENT WITH ROOM FOR ADVANCEMENT
• GREAT FULL TIME, MONDAY-FRIDAY SCHEDULE
• USE OF FREE CULLIGAN EQUIPMENT IN YOUR HOME!

RESPONSIBILITIES

• Reconcile commission sheets and oversee entire payroll process for the dealership
• Answer questions and assist our very important customers in the office as well as over the telephone
• Data entry to maintain customer records by updating account information the database
• Resolve any escalated product or service related issues; follow up with the customer to ensure optimal customer satisfaction has been achieved
• Maintain financial accounts by taking payments and/or processing customer adjustments when necessary
• Account collection activities (remind customers about past due accounts, work with customer AP departments to bring account into current standing)
• Regulatory reporting procedures (customer and month end reporting, etc...)
• Work closely with our route drivers and field service technicians to achieve optimal customer satisfaction
• Office supply inventory management and control, including tracking inventory levels, placing routine and special orders with vendors and resolving any related discrepancies
• Accounts payable / coding of vendor invoices
• Coordinate and manage special projects as needed

QUALIFICATIONS

• TEAM MANAGEMENT EXPERIENCE PREFERRED (EXPERIENCE INTERVIEWING, HIRING, & TRAINING STRONGLY DESIRED)
• OUTSTANDING ORGANIZATIONAL SKILLS
• ABILITY TO PRIORITIZE TASKS IN A FAST-PACED FUN ENVIRONMENT
• Strong work ethic (honesty and integrity are key for this position and to our organization)
• Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers / contacts / vendors
• Multi-line phone skills
• Billing and account maintenance, and account collections experience preferred
• Experience maintaining files and Excel reports
• Cash and bank deposit maintenance
• Good sense of humor with a positive attitude and team spirit
• Exceptional problem-solving skills with the ability to work independently
• Proficient with Microsoft Excel, Outlook and Word

Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable.

BENEFITS: Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with Roth option and generous company match and Paid Time Off.

Hall’s Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Company Description

As your water experts since 1939, we have the skills and the experience to handle just about any water-related challenge that may come up. At Hall's Culligan Water, we're committed to just one thing: improving your water. You can trust us to provide lasting value in our products and services. Everything we do is backed by courteous, dependable Culligan Man service. We understand that a water improvement system is an investment in your family. We sell water you can count on. We stand behind our products with written limited warranties and with our unequaled Culligan service. For 80 years, Hall's Culligan Water mission has been to deliver high-quality water treatment products that will benefit every part of our customers' lives. We hope to raise the quality of life by purifying its most essential element: water. We've seen about every water problem imaginable and we're solving these problems to deliver the refreshing, clean and pure water that's become our hallmark. Free of contaminants and minerals, water treated with Culligan softeners or filtration systems will make an impression on you and your household or workplace. Hall’s Culligan is committed to the safety and well-being of our employees and our customers. We provide all of our employees with the proper personal protective equipment (PPE) and sanitization supplies to safely perform their job in the field and office. Employees are following the proper CDC guidelines and practicing social distancing. The latest technology allows our field employees to communicate with customers prior to their visit in order to avoid close contact and keep everyone safe.