We are looking for an experienced and passionate Office Manager/Event Coordinator to join our team. Your primary responsibility is to the guest, ensuring that every guest has a wonderful experience and ensuring all daily activities run smoothly and efficiently. To be successful in this position you should have excellent communication skills and a passion for guest service.
You should be someone who has exceptional organizational, communication, and multi-tasking skills. You will assume a variety of responsibilities and duties such as managing reservations and private events, collecting deposits, assigning server sections, answering guest questions, and assisting with credit card disputes. You are reliable and able to work in a fast-paced environment.
Job Duties:
Manage/oversee reservations and private events including taking reservations, confirming, and collecting deposits.
Assist management team.
Support operations by maintaining office systems, organization, and procedures.
Correspond with guests to efficiently answer questions, address issues, and take notes of their needs/requests.
Manage credit card disputes.
Work with vendors when necessary.
Manage orders and invoices (when needed).
Send private event contracts.
Inform management team of all large parties, private events, or unique reservations.
Assist with Hire, Termination, and other employee documentation.
Manage/maintain office supplies.
Help to create a positive working environment.
Implement innovative strategies to improve productivity and sales.
Requirements:
Ideally, previous experience as an Office Manager, Event Coordinator, or similar
Ideally, 5+ yrs. in customer service or office management.
Computer literacy and familiarity with restaurant management software.
Experience in event planning.
Strong leadership, motivational, and people skills.
Good financial management skills.
Critical thinking and problem-solving skills.
Team player.
Good time-management skills.
Great interpersonal and communication skills.
Available to work during the day and within operating hours, including weekends and holidays.
Company Overview:
In 1989, Hal's "The Steakhouse" on Old Ivy opened in Atlanta, GA. Hal had a vision to open a New Orleans style steakhouse. With fresh ideas and an old school southern style, Hal's has gone from Atlanta's "best kept secret" to Atlanta's Premiere Steakhouse.
With nightly live music, a career staff, prime steaks, and the freshest ingredients, you can expect nothing but the best when dining at Hal's! Our elevated, yet approachable style is driven by the high standards set for our food and service and is evident in every aspect of our operations. Dedication, professionalism, and passion have created a motivational work environment. We're seeking leaders and team players who are service-minded, reliable, and eager to succeed and grow.
Benefits Offered:
Health Benefits
After 1 year of employment, if hourly employee reaches full-time status (30 hours/week), they will be given the option to enroll in Medical, Dental, and Vision benefits.
Life insurance is provided by the company once an employee reaches 1 year of employment and full-time status.
All full-time, salary employees are offered the same benefits after their employment begins.
Growth Opportunities
Ongoing career development
% Meals Discounted
And More!