We are searching for an experienced and enthusiastic Front Office Manager to join our team at the Hampton Inn Boston/Braintree. The successful candidate will be responsible for the efficient and effective day-to-day management of the hotel’s front-office operations. This position offers a competitive salary and excellent benefits. The ideal candidate must have excellent organizational and problem-solving skills as well as the ability to multi-task and prioritize. You must also be a strong leader with excellent interpersonal skills, able to motivate and mentor your team to ensure smooth operations and exceptional customer service. What makes this opportunity special? As the Front Office Manager, you will have the opportunity to develop and grow your career in hospitality. You will be part of a supportive team and benefit from excellent development opportunities. Responsibilities: • Oversee the daily operations of the front office, ensuring smooth and efficient functioning • Manage and supervise front office staff, including training, scheduling, and performance evaluations • Handle guest check-ins and check-outs, ensuring a positive and efficient experience for all guests • Maintain accurate records and handle all financial transactions, including cash handling and invoicing • Resolve guest complaints and issues promptly and effectively, ensuring guest satisfaction • Implement changes or maintain operations according to Hilton and Encore Hospitality Standards Qualifications: Job Qualifications for a Front Office Manager: • 2+ years of experience in hotel management • Strong organizational and multitasking skills • Excellent communication and interpersonal skills • Proficiency in Microsoft Office and ability to learn new systems • Flexible schedule, including availability to work nights and weekends Compensation: $49,000

• Oversee the daily operations of the front office, ensuring smooth and efficient functioning • Manage and supervise front office staff, including training, scheduling, and performance evaluations • Handle guest check-ins and check-outs, ensuring a positive and efficient experience for all guests • Maintain accurate records and handle all financial transactions, including cash handling and invoicing • Resolve guest complaints and issues promptly and effectively, ensuring guest satisfaction • Implement changes or maintain operations according to Hilton and Encore Hospitality Standards