Are you a hospitality professional looking to lead a team in a dynamic hotel environment? Join us at Hampton Inn Boston - Braintree in Braintree, MA, US as an Operations Manager. Enjoy a competitive yearly salary of $50,000 - $55,000. As part of our team, you will play a key role in ensuring top-notch guest experiences, managing day-to-day operations, and leading a dedicated front office staff. Your passion for hospitality, exceptional organizational skills, and commitment to excellence will shine in this role. Come be a part of our welcoming atmosphere where your leadership skills will make a difference every day. Apply now and lead with us! Responsibilities: • Oversee daily operations of the front office including check-ins, check-outs, and guest inquiries. • Implement and maintain high standards of guest service to ensure customer satisfaction. • Train and supervise front desk staff to provide excellent customer service and handle any guest issues effectively. • Manage room inventory, reservations, and billing processes to optimize revenue and occupancy rates. • Collaborate with other departments to coordinate and improve overall guest experience and satisfaction. Qualifications: • 2+ years of experience in hotel front office operations • Strong organizational and time-management skills • Excellent communication and interpersonal abilities • Proficiency in hotel management software systems • US Work Authorization, Compensation: $50,000 - $55,000 yearly

• Oversee daily operations of the front office including check-ins, check-outs, and guest inquiries. • Implement and maintain high standards of guest service to ensure customer satisfaction. • Train and supervise front desk staff to provide excellent customer service and handle any guest issues effectively. • Manage room inventory, reservations, and billing processes to optimize revenue and occupancy rates. • Collaborate with other departments to coordinate and improve overall guest experience and satisfaction.