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Hotel Front Desk Night Auditor

Hampton Inn Butte

Hotel Front Desk Night Auditor

Butte, MT
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Provide exceptional service to all hotel guests during their stay • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Outstanding communication skills and excellent customer service skills are required • Overnight shift; requires flexible hours • Some college is preferred but a high school diploma or equivalent is required Compensation: $14 - $17 hourly