The Madison West Hampton Inn & Suites is hiring an Assistant General Manager!
Join our family of exceptional hotels at North Central Group where you’ll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our friendly and attentive Assistant General Manager assists with overseeing all hotel operations while also providing our hotel guests with excellent customer service and a memorable stay.
Responsibilities:
Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues
Assist with various accounting/financial functions
Promote and maintain excellent service scores
Act as the Manager on Duty in the absence of the General Manager
Assist with the local sales efforts while staying current on industry trends and local market activities
Ensure safety and security of the hotel, staff and guests
What are we looking for?
College degree or at least three years of related work experience in business management, hospitality or related field
Friendly customer service to brighten the day of our hotel guests
Hospitality and guest focus
Strong attention to detail
Reliability and honesty
Teamwork and cooperation
What can you look forward to?
Health, Dental and Vision insurance
Company paid short-term disability, long-term disability and life insurance
Paid time off
Anniversary day off with pay
Paid volunteer hours
Educational and Professional Certification assistance
401(k) retirement plan with company match
Heath and fitness monthly reimbursement
Hotel room discounts nationwide
#whyNCG
With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 25+ award-winning hotels in five states within the Marriott and Hilton family of brands. Check out our jobs at www.ncghotels.com/careers and join our growing staff of 1,000 team members!
North Central Group is an Equal Opportunity Employer.