When you join our team, you will receive a $300 Sign-On Bonus for this position! As our newest team member, you will receive $100 as soon as your 1st paycheck, and the remaining $200 paid out after 90 days of employment with the company.

Job overview

As a House Attendant and Shuttle Driver, you will be responsible for cleaning all hotel public areas and surrounding service areas of the hotel, and transporting guests in the hotel shuttle in a safe and friendly manner. The House Attendant and Shuttle Driver is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

Maintain a clean work area at all times while ensuring superior and "spotless" guest service.

Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.

Driving guests to local destinations within agreed mile radius.

Meet and greet all guests in a professional and courteous manner upon arrival.

Accommodate guest special requests, including luggage and wheelchair assistance.

Assist in escorting guests and luggage into the hotel lobby for registration.

Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.

Obtain soiled linens from guest carts and bring them to laundry and deliver clean linens to storage rooms as needed.

On occasion assist Room Attendants with stripping guests rooms as needed.

Collect garbage from Room Attendant carts. Adhere to brand standards regarding recyclingpractices if applicable.

Assist with breakfast in the morning, including wiping down tables, and emptying garbage during this time.

Assists in unloading deliveries and the proper storage of such.

Plunge guest toilets and public area toilets as needed.

Repair or fix any maintenance items within scope of experience including cleaning light fixtures and replacing light bulbs.

Report all guest-borrowed items (ie. Irons/boards, hair dryers, etc) for safe return to designated area.

Prepare utility cart for next day use.

Report any maintenance problems to Engineering Department.

Make sure all equipment is in good working order before use each day.

Report and deliver lost & found items to the appropriate office/ department.

Clean guest laundry washer/dryer, table, mop floor as needed.

Help with excessive laundry when required.

Communicate changes in suite status with the Front Desk.

Deliver cribs, roll-away beds and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.

Responsible for knowing hotel emergency procedures and ensuring emergency exits are clear at all times.

Accommodate guest special requests courteously, including luggage and wheelchair assistance.

Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.

Must adhere to all company policies and procedures as well as the Widewaters Hotels, LLC Employee Handbook.

Other duties as assigned.

Requirements

Ability to work and communicate effectively with team members and supervisors.

Valid Driver's License.

Highly organized.

Ability to maintain sanitation standards while also adhering to all OSHA and local health department rules and regulations.

Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 50 pounds.

Must be able to work any shift, weekends, holidays, etc. when needed.

Must have work eligibility in the United States.

Strong Guest Service Skills

Must have attention to detail and be customer service oriented.

Ability to communicate satisfactorily with guests, management, and co-workers.

CPR certified preferred.

Widewaters Hotels' Mission and Values

Widewaters Hotels' Mission is an innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude, Effort & Work Ethic we have created a vibrant company culture and a compass for our actions.

EEOC

We appreciate your interest in The Widewaters Hotels. The Widewaters Group, Inc. offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.