Breakfast Supervisor
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Benefits/Perks:
· Benefits: Medical, Dental, and Vision options plus Paid Time Off and 401(k) for full-time employees
· Hotel Discounts: Get franchise rates at all hotels within your home hotel’s brand plus discounted rates on other hotels managed by ZMC Hotels (see hotel manager for more details)
· Bonuses: Referral bonuses ($250 for you and $250 for an employee you refer), Peak Season Bonuses for employees who work throughout the busy winter season, plus more bonus opportunities!
· DailyPay: access to your already earned wages before payday
· Career Growth: Opportunities for upward mobility and growth within the company
Job Summary
We want the friendliest and happiest in this position! The shift starts around 6 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.
Responsibilities:
· Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
· Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
· Greet and acknowledge all arriving guests.
· Be aware of guests’ needs; assist in providing a pleasant experience.
· Promote and educate guests on all breakfast options available per brand standards.
· Order Breakfast items as needed.
Qualifications:
· Highly organized.
· Must possess a thorough knowledge of guest service and satisfaction.
· Requires good communication skills, both verbal and written.
· Most tasks are performed in a team environment with the employee acting as a team leader.
· Must possess basic computational ability.
· Must possess basic computer skills.