Why Hancock?
We offer competitive pay, are an energetic and growing organization and employ a diverse work force.
Position Purpose:
We are looking for candidates who want to work for a growing company that needs employees who are driven to maximize their potential every day.
Need to know:
Growth - we encourage our employees to learn as much about our business as they can to grow and expand us and You.
Collaboration – essential to providing the best possible outcomes for our business, customers, and YOU.
Diversity, Equity and Inclusion – we believe this is fundamental to our organization’s success. YOU will find that we don’t review DEI as buzzwords but appreciate how this benefits our bottom line.
Weather – if a storm is a brewing across the 48 lower states, Hancock is ready to support its customers with property inspections in support of their claims.
WORK SCHEDULE:
Part time hours with one (1) day off during week and one (1) day off on the weekend - with specific hours to be determined. Note: that business hours are 7am to 10pm.
Morning, Mid day, Evening shifts
Expect irregular/increased shift hours during catastrophic weather events
BENEFITS:
Matching 401(k) Plan
Paid Time Off, Holiday Pay
On-site gym facility and personal trainer at no cost
and more!!!
Stable company with growth opportunities!
The Details… Essential Duties and Responsibilities:
Collect and compile data received from various sources
Analyze and consolidate data quickly to create accurate written reports
Provide complete published report to the customer within specified deadlines
Communicate with customer by telephone and/or email to resolve problems
Participate as key team player by supporting department functions and goals
Carry out other such duties that may be assigned or requested
QUALIFICATIONS & REQUIREMENTS:
1 to 3 years’ experience in roofing or insurance claim processing
Intermediate to advanced computer skills
Strong attention to detail
Effective time management skills, able to set priorities, multi-task and meet deadlines.
Detailed, organized and able to work independently as well as with a team.
Professional written and oral communication skills
Excellent interpersonal skills and ability to adjust and interact with all levels of personnel and customers
Proficient in Microsoft Suite
PREFERENCES:
Roof construction knowledge and background
Experience with filing/reviewing property insurance claims
Experience in Ring Central and/or Teams
*** Work Location: Alpharetta. This role will train in-office for 2 weeks. ***
Join the winning team at Hancock Claims Consultants!
*** We are an E-Verify Employer ***