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Administrative Operations Support Specialist

Hancock Claims Consultants

Administrative Operations Support Specialist

Alpharetta, GA +8 locations
Full Time
Paid
  • Responsibilities

    POSITION PURPOSE:

    The Admin / Operations Support Specialist provides administrative, technical, and logistical support for the Operations Team. The position coordinates logistics for all meeting and travel arrangements, departmental supplies, operational supplies and other special equipment for use in field operations. The Admin / Operations Support Specialist has intermediate skills to formulate spreadsheets and produce statistical reports to provide timely information for management. The incumbent is very organized and keeps a high level of confidentiality at all times. Excellent grammar and sentence structure skills is important for proofreading documents. Deals with a diverse group of internal and external customers at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.

    WORK SCHEDULE:

    Full-Time position

    Mondays thru Fridays, Approximately 8:00am to 5:00pm

    Schedule may change according to business operational needs

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Provides administrative, technical, and logistical support for the Operations Team.

    Coordination of complex activities such as meetings, travel, conferences, hotel bookings and other department activities.

    Coordinates hotel logistics for the Operations Team.

    Sources and schedules special equipment for use in field operations.

    Secures tarp resources and coordinates delivery.

    Sources and schedules repair services as needed.

    Investigates escalations and provides feedback to Operations Manager.

    Formulates spreadsheets and produces statistical reports for management information.

    Proofreads various documentations for accuracy of information and presentation.

    Establishes, develops, maintains, and updates records system for the Operations Team.

    Corresponds with internal and external customers while keeping a high level of confidentiality.

    Records meeting minutes, obtains supplies, mail supplies, and performs similar duties.

    Works independently and within a team on special projects as necessary.

    Supports the goals of the department.

    Performs other duties as required or requested.

    QUALIFICATIONS:

    3 years of administrative assistant experience or similar role (project management experience preferred)

    High School graduate (Some college education preferred)

    Intermediate skills in Microsoft Excel (Sharepoint basics is a plus)

    Proficient in Microsoft Outlook and Word

    Excellent customer service skills

    Effective time management skills and ability to multi-task and adapt to changing environment

    Excellent interpersonal skills and ability to adjust and interact with all levels of personnel and customers

    Professional written and oral communication skills

    Strong attention to detail with ability to set priorities, meet deadlines, goal-oriented, organized and take pride in their work

    Typing speed of 45 words per minute or better

    Able to work in a fast-paced environment

    BENEFITS:

    Health insurance, life insurance, matching 401(k) plan, paid time off, holiday pay, on-site gym facility and personal trainer at no cost!

    Location: Alpharetta, GA

    Join the winning team at Hancock Claims Consultants!

    *** We are an E-Verify Employer ***

  • Locations
    Alpharetta, GA • Suwanee, GA • Cumming, GA • Roswell, GA • Norcross, GA • Duluth, GA • Atlanta, GA • Sandy Springs, GA • Dunwoody, GA