HANCOCK CLAIMS CONSULTANTS

Come join the winning team at Hancock Claims Consultants! Why Hancock? We are a young organization looking for management who will bring strong leadership presence both internally and externally in support of our innovative strategic planning, consistent review & coaching of personnel, and stability for our carrier partners.

At Hancock, we are committed to the insurance industry’s evolving needs and that dedication to teamwork has earned us the recognition as the premier national ladder assist company.

POSITION PURPOSE:

The Claims Coordinator I is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims for the company. The successful candidate can analyze and consolidate data quickly to create an accurate written document. The position requires ability to maintain quality claim files in accordance with appropriate best practices, and other company procedures. He/She acts as a liaison between the organization, our insurance providers and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims.

WORK SCHEDULE:

Part time hours with one (1) day off during week and one (1) day off on the weekend - with specific hours to be determined. Note: that business hours are 7am to 10pm

Morning, Mid day, Evening shifts

Expect irregular/increased shift hours during catastrophic weather events

DUTIES:

Act as a Liaison between claims and other insured entities while adhering to company protocol

Responsible for keeping the integrity of production using company supported technology

Analyze and consolidate data quickly to create accurate written reports

Provide complete published report to the customer within specified deadlines

Navigate and use multiple computer applications simultaneously to respond to internal and external customer inquiries

Provide accurate and detailed information to inbound calls from customers to resolve issues/concerns

PREFERENCES:

Roof construction knowledge and background

Some college education

Experience in Xactimate

Experience in Ring Central

BENEFITS:

Matching 401(k) plan (pending eligibility)

Paid time off (pending eligibility)

Holiday pay (pending eligibility)

On- site gym facility and personal trainer at no cost

and more...

Join the winning team at Hancock Claims Consultants!

*** We are an E-Verify Employer ***