Claims Coordinator I Part Time - Alpharetta, GA 30005
HANCOCK CLAIMS CONSULTANTS
Come join the winning team at Hancock Claims Consultants! Why Hancock? We are a young organization looking for management who will bring strong leadership presence both internally and externally in support of our innovative strategic planning, consistent review & coaching of personnel, and stability for our carrier partners.
At Hancock, we are committed to the insurance industry’s evolving needs and that dedication to teamwork has earned us the recognition as the premier national ladder assist company.
POSITION PURPOSE:
The Claims Coordinator I is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims for the company. The successful candidate can analyze and consolidate data quickly to create an accurate written document. The position requires ability to maintain quality claim files in accordance with appropriate best practices, and other company procedures. He/She acts as a liaison between the organization, our insurance providers and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims.
WORK SCHEDULE:
Part time hours with one (1) day off during week and one (1) day off on the weekend - with specific hours to be determined. Note: that business hours are 7am to 10pm.
Morning, Mid day, Evening shifts
Expect irregular/increased shift hours during catastrophic weather events
DUTIES:
Act as a Liaison between claims and other insured entities while adhering to company protocol
Responsible for keeping the integrity of production using company supported technology
Analyze and consolidate data quickly to create accurate written reports
Provide complete published report to the customer within specified deadlines
Navigate and use multiple computer applications simultaneously to respond to internal and external customer inquiries
Provide accurate and detailed information to inbound calls from customers to resolve issues/concerns
PREFERENCES:
Roof construction knowledge and background
Some college education
Experience in Xactimate
Experience in Ring Central
BENEFITS:
Matching 401(k) plan (pending eligibility)
Paid time off (pending eligibility)
Holiday pay (pending eligibility)
On- site gym facility and personal trainer at no cost
and more...
Join the winning team at Hancock Claims Consultants!
*** We are an E-Verify Employer ***