Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Donation matching

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Wellness resources

We are looking for an organized and experienced Physical Therapy Billing Administrator / Practice Manager to join our team at Hand + Physical Therapy NYC .

The Medical Biller / Practice Manager will support the therapists while being responsible for managing patient and insurance information, support and collaborate with Front office Receptionist / Administrative Assistant, and initiating payment processes and procedures. The ideal candidate will be well-versed in billing software, medical insurance regulations, and an expert at responding to patient and insurance inquiries. The medical biller will also be responsible for maintaining patient confidentiality, handling personal information, and providing world class customer service to all clients.

Medical Biller / Practice Manager Duties and Responsibilities

Ensure patient information is accurate and complete

Request any missing patient information

Review referrals and authorizations

Confirm patient benefits and insurance

Follow all regulations and guidelines set by Medicare, state programs, and commercial insurances

Review insurance claims and billing data in billing software (Web PT and Therabill)

Create both paper and electronic copies of documentation

Develop and maintain a tracking system of incoming and late payments

Monitor and date late payments

Initiate late payment notices to relevant parties

Respond to questions and complaints from patients or insurance companies

Follow-up on late or missed payment notices

Monitor and resolve financial discrepancies

Arrange payment plans and timelines for payments

File and maintain organized documentation of all billing and record

Follow set billing processes and procedures

Update and review all accounts to keep records of payments up-to-date

Work with personal information and maintain patient confidentiality

Collaborate and support Front Office Receptionist / Administrative Assistant

Provide concierge quality service to all clients throughout their course of treatment

Medical Biller / Practice Manager Requirements and Qualifications

Bachelor’s degree in accounting, health care administration, finance, business, or related field preferred

Two (2) years’ previous experience as a medical biller or in a related healthcare administrative position with certificate.

Able to multitask, prioritize, and manage time efficiently

Self-motivated and self-directed; able to work without supervision

Excellent verbal and written communication skills

Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus

Strong customer service skills and comfortable answering both patient and insurance company questions

Able to analyze problems and strategize for better solutions

Experience with supervision and/or collaboration of administrative front office staff

Desire to join a growing company

Strong interpersonal skills

Ability to represent the practice and therapists with outgoing personality

Desire to support the growth and success of our therapy practice

About Us

Hand + Physical Therapy NYC is a boutique therapy practice in Union Square, NYC, specializing in Physical Therapy Occupational Therapy, Hand Therapy and Wellness programs.

To apply please email resume and include the subject "Experienced Billing Administrator" along with your salary requirements. Explain why you would be a good fit for our company, and why you are qualified to move to the next phase of interviews.

Job Type: Full-time

Salary: $55000 - $65,000.00 per year

Experience:

Medical Billing: 2 years (Preferred)

Education:

Bachelor's (Preferred)

License:

Medical Billing and Coding (Preferred)

Language:

English (Required)