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Assistant Manager

Hand & Stone Massage and Facial Spa 006

Assistant Manager

National
Full Time
Paid
  • Responsibilities

    BE THE DIFFERENCE and enjoy a successful career in Massage Therapy at Hand and Stone located at Major Mackenzie/Weston and Yonge/Elgin Mills

    The Assistant Manager is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products.

    RESPONSIBILITIES

    Warmly welcome clients upon arrival and on the telephone

    Check in clients through booking system

    Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades

    Promote health / wellness benefits of massage and skin care

    Follow proper filing procedures / file maintenance

    Maintain a professional and clean work environment and appearance

    Various other duties

    QUALIFICATIONS

    Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements

    Outstanding customer service skills

    Excellent personal appearance

    Clear and concise verbal and written communication skills

    Punctual and reliable

    BENEFITS & PERKS

    Competitive pay structure inclusive of commissions & bonuses

    Steady clientele for RMTs and Estheticians

    Flexible schedules to fit your life

    In-depth orientation and follow-up in-house training (approved for CEU’s)

    All supplies provided – just show up!

    Spacious, well-stocked treatment rooms with state-of-the-art equipment

    Uplifting team atmosphere

    <p style="font-size: 8pt;"><span style="font-size: 8pt;"><em>I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.</em></span></p>