Hand and Stone Massage and Facial Spa in Allen, TX is looking for an energetic Spa Sales Manager. The right candidate should be passionate about people and sales, be able to guide and train team of 5-6 sales associate to achieve sales goals and provide an exceptional customer experience. The ideal candidate will have a minimum 4-5 years of sales and customer service experience, preferably in a luxury hotel or spa environment.
Primary Responsibilities of this role include:
Selling spa services and membership to guests
Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships
Oversee and manage the daily front desk operations in a busy spa
Responsible for achieving all membership and retail sales goals
Train and develop a team of 5-6 spa associates using predefined sales processes and scripts
Market and Promote the spa to the local businesses and organizations and by participating in local events
The primary Qualifications and Requirements of this role include, but are not limited to:
4 to 5 years of Sales and Customer Service experience in a luxury spa or similar environment
A passion for people and sales
High level of enthusiasm
Ability to promote the health and wellness benefits of both massage therapy and facials
Ability to work flexible schedule including days/evenings/weekends/holidays
Knowledge and understanding of all spa services and product line
What’s in it for you?
Base Salary plus commission and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus