Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Sell memberships, gift cards and upgrades
Welcome and greet members/guests upon arrival
Answer phones, book appointments
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Primary Requirements for this role:
Sales and customer service experience is required. Spa sales experience is a big plus.
A passion for people and sales/customer service - this is a must to have. If you have no interest in making others feel special then please don't apply!
High level of enthusiasm - if you are a positive uplifting person, you would be a great fit in our team
What’s in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Other Requirements:
Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest