Spa Front Desk - Customer Service, Guest Experience, Sales Experience

Hand & Stone - Anthem

Spa Front Desk - Customer Service, Guest Experience, Sales Experience

Anthem, AZ
Part Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    Job Description: Are you that person that loves to host/hostess a party? Have you traveled and thought "I would have been an amazing guest coordinator"? Maybe you arrived to Arizona from a more rural area and you miss the "grass roots" feel of working with/for a local small business? Do you wish there was a better guest experience at the big box store?

    Well, Not all franchise owners are the same! Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. And while we may be part of a large franchise, we are individually owned and operated.

    Hand and Stone Massage and Facial Spa, located in ANTHEM, AZ, is seeking Spa Associates. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

    Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

    We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! THIS IS A SALES DRIVEN POSITION. Perfect for anyone with gym membership sales or spa membership sales experience !

    Responsibilities:

    Meet spa membership sales goals

    Detailed knowledge of the menu of services – don’t worry, we’ll train you!

    Have excellent customer service to members and guests, while building relationships that last

    Capable of working flexible hours

    Effectively communicate sales, promotions, and service options with clients

    Uphold spa cleanliness standards

    Bring a positive and energetic attitude into the spa

    Answer phones, schedule appointments, and file documents

    Perform various other duties as assigned including light housekeeping

    MUST BE ABLE TO WORK IN A HIGH PACED setting and have an ability to multi task

    What’s in it for you?

    Competitive Compensation - hourly wage PLUS commissions.

    Contests - do you want to put your sales skills to the test? See what we have in store!

    Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

    Ongoing Training - We are ALWAYS learning and improving.

    Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

    Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

    Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

    Qualifications:

    Having a high school diploma or equivalent is required

    Must be 18 years old or older

    Must be exceptionally organized and have great attention to detail

    Must be a strong team player with the ability to work independently with minimal supervision

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.