Spa Associate

Hand & Stone - Beachwood

Spa Associate

Beachwood, OH
Part Time
  • Responsibilities

    Hand and Stone Beachwood has openings for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

    Provide excellent customer service to members/guests

    Welcome and greet members/guests upon arrival

    Membership Sales, gift cards and upgrades.

    Answer phones, book appointments, sell memberships.

    Follow proper filing procedures/file maintenance

    Promote health/wellness benefits of massage therapy

    Maintain a professional and clean work environment & appearance

    Positive, energetic attitude

    Team player

    Perform various other duties as assigned

    What’s in it for you?

    Hourly wage plus commissions and bonuses

    Flexible schedules

    Professional and safe work environment

    Employee discounts

    Employee rewards program/employee referral bonus


    Job Requirements:

    Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.

    Excellent personal appearance, good verbal and written communication skills.

    Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest