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Spa Associate

Hand & Stone - Chicago - Lakeview

Spa Associate

Chicago, IL
Part Time
  • Responsibilities

    Hand and Stone is seeking a Spa Sales Associate. One of the key requirements is to be proficient in sales in order to sell membership to clients at the front desk during check-out. If you enjoy helping people and inviting them to enjoy health and wellness, please contact us. You are a critical link in ensuring that our customers' experience in our spa is nothing other than exceptional. The primary Qualifications and Requirements of this role include, but are not limited to:

    Provide excellent customer service to members/guests

    Welcome and greet members/guests upon arrival

    Answer phones, book appointments

    Sell memberships (commission is added to hourly wage when a membership is sold), gift cards and upgrades

    Follow proper filing procedures/file maintenance

    Promote health/wellness benefits of massage therapy

    Maintain a professional and clean work environment & appearance

    Positive, energetic attitude

    Team player

    Perform various other duties as assigned

    What’s in it for you?

    Hourly wage plus commission (when a membership is sold) and bonuses

    Flexible schedules

    Professional and safe work environment

    Employee discounts

    Employee rewards program/employee referral bonus


    Job Requirements:

    Knowledge of Microsoft Office application, basic accounting principles and proven track record of sales.

    Excellent personal appearance, good verbal and written communication skills.

    Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

    Knowledge of Millennium spa software is a huge plus, but will train

    Ability to engage in daily on-the-job training, feedback and role-playing to strengthen skills, competencies, and performance