APPLY TODAY Hand & Stone Massage and Facial Spa is looking for a passionate, ambitious individual to join our expanding team. We provide massages, facials, and waxing services 7 days a week. Located in the Cross Hill Market next to Whole Foods, our location has been open for 10 years. We pride ourselves on creating an excellent work environment and unmatched client experience.
Compensation includes an hourly rate from $12-$14 per hour + Sales Commissions / Performance Incentives.
Our company also offers PTO and Full Coverage Medical, Dental and Vision Insurance. Below are some additional details regarding the position.
Spa Associate Responsibilities:
Meeting membership sales goals (there is a minimum requirement to sustain employment)
Detailed knowledge of the menu of services
Effectively communicate sales, promotions, and services options with clients
Execute the daily operational tasks, day-to-day goals and priorities assigned by management.
Uphold store cleanliness standards
Scheduling appointments and balancing the daily schedule
Communicating the continually changing schedule and operational needs with teammates
Excellent customer service / problem resolution skills
Spa Associate Qualifications:
Capable of working flexible hours week to week (evenings and weekends required)
Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights
Experience with Zenoti software a plus
Critical thinking skills, including conflict resolution
Excellent verbal and written communication skills
A fast learner, with a positive attitude, and remain calm in fast pace environment
Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.)
A strong team player with ability to work independently with minimal supervision
Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.