Director of Franchise Development
About Hand & Stone Massage & Facial Spa
Hand & Stone Massage and Facial Spa was founded in 2004. Today the company has grown to 550 franchised spas and clinics across North America, generating approximately $700M in systemwide revenue. There are spas in 38 US states and spas and clinics in seven Canadian provinces, under two separate brands. The Company also owns and operates fifteen corporate locations and is expanding its direct ownership. Hand & Stone’s mission is to deliver premium spa services to the middle market in a professional, affordable, and convenient manner. Hand & Stone’s membership model generates strong recurring revenue, with nearly 75% of revenue attributed to membership.
Hand & Stone was recently acquired by Harvest Partners, an NYC-based private equity firm with an extensive background in the multi-site consumer and service categories, including multi-brand platform franchise companies. The brand is poised to continue growing through its strong ULEM model, strong membership proposition, and ability to advance its significant leadership position in skin care services.
Over the past several years, the brand has garnered noteworthy industry recognition including being named No. 1 in the spa category by Entrepreneur Magazine, ranked No. 8 on Forbes' Best Franchises to Buy list in the high investment category, and is the fastest-growing spa concept in the country
Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.Position Summary:
The Director, of Franchise Development, will be responsible to execute and deliver the highest qualified franchise candidates that align with Hand & Stone’s growth and goals objectives. The right candidate will recruit ideal franchise groups for Hand & Stone Massage and Facial Spa. The Director, of Franchise Development, will give their best efforts to locate, identify and recruit these franchise candidates to join the Hand & Stone franchise system, build rapport with these identified candidates, lead them through the mutual evaluation process and eventually help the right candidates sign a Franchise Agreement.
This role will work in conjunction with the other Hand & Stone team members, including franchise sales, franchise administration, real estate, construction, and franchise operations. The Director, of Franchise Development, will report to the Chief Development Officer.
Job Responsibilities:
Responsible for executing the franchise mutual evaluation selection process and delivering new franchise agreements.
The Director, of Franchise Development, will also work with existing Hand & Stone franchise owners to assist in the development of additional spas/territories.
The Director, Franchise Development will also work with franchise owners that are looking to exit the system, pairing internal and external candidates with those franchise owners looking to sell
Responsible for records management for each franchise candidate as well as completing required activity reports to accurately maintain projections for the team.
Responsible for coordinating and preparing inter-office communication.
Advance the development and growth and implementation of new sales strategies.
Work directly with the Franchise Partners and staff on company initiatives.
Other duties as assigned
Required Skills:
2+ years of sales experience, preferably in the franchise industry.
Excellent verbal and written communication skills.
Excellent sales and negotiation skills.
Organized with attention to detail.
Proven ability to build and maintain relationships with clients.
Proficient with Microsoft Office Suite or related software.
Education:
Bachelor’s Degree in business, Marketing, or CommunicationsHand & Stone Franchise Corporation is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Hand & Stone Franchise Corporation makes hiring decisions based solely on qualifications, merit, and business needs at the time.
<p><span style="font-size: 8pt;"><em>I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</em></span></p>