Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Spa Assistant Manager

Hand & Stone - Dallas & Arlington

Spa Assistant Manager

Dallas, TX
Full Time
Paid
  • Responsibilities

    Hand & Stone Massage and Facial Spa in Addison is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills and a self-starter. The ideal candidate will have a minimum 1-2 years of sales/customer service experience, preferably in a luxury hotel or spa environment. This opportunity is a great chance to learn and grow in your career.

    Principal duties include assisting the spa manager/owner with:

    • Overseeing and motivating team members.

    • Managing and facilitating daily operations of the Spa.

    • Achieving and surpassing all membership and retail sales goals.

    • Managing and mentoring spa associates, massage therapists and estheticians.

    • Coaching and mentoring with a strong sense of discretion.

    • Ability to give personalized direction on performance using suggestive selling of memberships.

    • Creating and maintaining staff and therapist work schedules to optimize availability.

    • Providing excellent customer service to members and new customers.

    • Leading by example and providing team assistance with guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.

    • Maintaining professional and impeccable spa environment for employees and members/guests.

    • Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies to ensure the ultimate guest and employee experience.

    Experience required:

    • SALES, SALES, SALES (preferably membership sales) experience.

    • Energetic management, seasoned sales and/or knowledge of marketing is helpful.

    • Confidence in suggestive selling, and experience in service/retail industry is necessary.

    • Committed to effectively communicate expectations to the team and create a trendsetting culture.

    • Strong articulation skills and communication of important information to spa manager.

    • Competent and efficient trainer and motivator.

    Benefits:

    • Base pay plus commission and bonus potential.

    • Employee massages, retail and facials at reduced cost.

    • Unlimited employment growth opportunities.

    Does working somewhere that offers a serene environment and is in the business of making customers happy? Sound like the perfect place for you? Then submit your resume today and see what Hand & Stone in Addison has to offer!