This position requires experience, education and dedication beyond a regular hourly position. We will limit interviews to those applicants who are ready for a career with our team and are willing to work the schedule necessary.
Spa Coordinators for Hand & Stone Massage and Facial Spa are measured on results, not tasks.
This position is 80% Leadership and 20% Administration. We are not looking for great administrators; we are looking for great LEADERS.
Our evaluation process for selecting our new Spa Coordinator will be based on the candidate’s ability to demonstrate results oriented success. This position is all about people and motivating them to work together on our team to achieve common goals. We are looking for that special dynamic person who will be the catalyst for their team.
A Spa Coordinator is:
Goal Oriented and Success Driven - Excellence is expected
A true people person, someone who connects with others regardless of diverse backgrounds
A leader who can motivate and influence others to be their best
Skilled in Sales / Training / Customer Service
Dedicated to their spa and willing to put in the time needed to be successful
Positive / Engaged and cares about the spas clients and staff members
Before you apply, please review the following job requirements. This is a management level position, as such interviews will be limited to applicants who meet the following criteria:
Relevant and Successful experience in a hospitality, spa, retail, or fitness setting while holding a position of responsibility
Be both willing and able to work retail hours (mix of days, evenings and weekends in rotation)
Successful sales experience, you must be able to sell so you can lead your team by example
Customer Service- You must like people and they must like you
Training- Experience as an effective trainer and Motivator as part of building a winning team
Preference will be given to applicants who have completed a 4 year degree in a relevant field of study, but we value experience over education
Compensation is a combination of Salary, Monthly Sales Bonus, Quarterly Performance Bonus, Complimentary Services and available matching retirement plan and health insurance. This position will earn between 35k to over 50k annually. Our organization offers advancement opportunities ranging up to over 60k annually.
Job Responsibilities include:
Effectively manage spa associates, estheticians and therapists while motivating the team in a fun, fast paced environment
Team Building including interviewing, hiring, training, and scheduling
Selling memberships and delivering great customer service to existing and new clients
Maintaining a professional and impeccable spa environment for members, guests and employees
Meet monthly, quarterly and annual membership, product and gift card goals
Working various and changing days and hours (weekend days, opening and closing required) – Scheduled 40 hour work week
To apply please respond to this ad with a cover letter and resume. Your cover letter must highlight for us your previous achievements that qualify you to apply for this position. Only qualified applicants will be contacted for an interview.
About Hand & Stone Massage and Facial Spa- Hand & Stone is a rapidly expanding massage and facial spa franchise. The chain has over 400 locations nationwide. Being part of the local Hand & Stone team means that you are joining thousands of professionals nationwide in growing a brand that brings relaxation and relief to hundreds of thousands of consumers each year.
You can learn more about Hand & Stone at www.handandstonecareers.com
Here is a list of positions that typically transition well to this opportunity: Store Manager, Retail Management, Hotel Manager, Front Desk Manager, Managing Director, Resort Manager, Restaurant Manager, Bar Manager and the assistant position to any of the job titles listed here. Basically anyone who has worked face to face with customers in a high paced hospitality type environment will have the experience to work in our spas.