We are looking for someone who is flexible with their schedule, dependable, professional, enthusiastic and motivated with excellent communication skills to join our team. The Spa Associate is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets and delivering an exceptional level of customer service. There are opportunities for growth and previous retail experience a plus! Please respond by including your resume.

PRIMARY RESPONSIBILITIES:

Displaying excellent customer service skills

Selling memberships, gift cards and upgrading services

Providing great service to members and guests by answering phone calls, setting appointments and greeting upon arrival

Educating members and guests about spa services, products and policies

Maintaining professional front desk and reception area

Assisting in administrative tasks including scanning, and data entry of client records

Assisting in maintaining cleanliness of therapy rooms, common areas and store room

Various duties as assigned by Spa Management

Attends and participates in all general and team meetings

Maintains a polished a professional image

Provides courteous spa tours

Requirements:

Sales and customer service experience

Experience in membership sales, retail, and/or experience in the beauty/wellness, fitness, or tanning industry is a PLUS

Good computer skills with the ability to master new programs quickly

Must be able to effectively communicate with members and guests about membership benefits, spa policies and procedures

Work cohesively with others in a fun and fast paced environment

Flexible with working WEEKEND and EVENING shifts

WE PROVIDE:

Medical/Dental/Vision

401K

Supplemental Insurance

Paid Vacation

Free Training

Discounts on products and services

Flexible schedules

Energetic and supportive family environment

Competitive wages and multiple avenues for increased pay

If you are interested, apply here. Come join our team! We look forward to hearing from you! Hand & Stone Massage and Facial Spa is looking for an energetic, reliable person for our Spa Associate (front desk/sales associate) position!