Hand & Stone Massage and Facial Spa in South Austin (Arbor Trails Shopping Center), TX are looking for a Lead Spa Associate. This successful candidate must have excellent sales skills, communicate in a professional and friendly manner, and a proven record of individual and team success. The optimal candidate should have experience in a high-volume, high traffic store. Previous experience as a Spa Lead or Assistant Spa Manager, Hotel Management or Restaurant Management is ideal but not required.

Lead Spa Associate Job Responsibilities:

Overseeing and managing the daily operations of the spa

Delivering exceptional customer service to all guests

Managing, motivating and coaching the front desk staff, therapists and estheticians in a fun, fast-paced environment

Focusing on daily, weekly and monthly Key Performance Indicators to exceed financial goals

Monitoring inventory control and ensuring a culture of honesty and high integrity

Maintaining a professional and impeccable spa environment

Using business development skills to identify opportunities for growth and improve efficiencies

Lead Spa Associate Qualifications:

Minimum of 2 years management and or retail leadership experience preferred

Experience in the Beauty / Wellness Industry preferred but not required

Excellent communication and organizational skills.

Ability to train and motivate staff

Positive and outgoing personality with a willingness to create a team atmosphere

Prior Sales & Training experience is highly preferred

Compensation:

Hourly rate based on qualifications plus commission

Full-time includes benefits: medical, dental, 401(k), PTO

Career growth opportunities in the future with this position as this position can easily transition into Assistant Spa Manager or Manager.