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Wellness Consultant

Hand & Stone Massage and Facial Spa - Portland

Wellness Consultant

Portland, OR
Full Time
Paid
  • Responsibilities

    Hand and Stone Massage and Facial Spa in Portland NW is actively seeking part time and full-time friendly and enthusiastic Wellness Consultants. This person will build and maintain customer relationships by offering exceptional customer service and supporting the team. Qualified candidate must have evening and weekend availability. We have full-time and part-time positions available. Hand & Stone offers expert massage, facial, and waxing services seven days a week. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest and employee with respect. We know if we have happy employees, we will have happy clients.

    Daily Responsibilities:

    Provide excellent customer service to members/guests

    Welcome and greet members/guests upon arrival

    Answer phones and book appointments

    Membership Sales

    Gift card sales, upgrades, product sales, and promotional offers

    Follow proper filing procedures/file maintenance

    Ability to promote the health and wellness benefits of both massage therapy and facials

    Maintain a professional and clean work environment and appearance

    Perform various other duties as assigned

    Job Requirements:

    Previous customer service experience

    High school or equivalent education strongly preferred

    Ability to work flexible schedule including days/evenings/weekends/holidays a must

    Exceptional organizational and prioritizing ability

    Ability to remain calm in a fast paced environment

    Positive attitude, self-motivated, team player

    Computer proficient

    Benefits Offered:

    $13 to $14 hourly wage (DOE) + commissions and bonuses

    Continuous Wellness Education

    Flexible schedules

    Professional and safe work environment

    Employee discounts on products/services

    Employee rewards program/employee referral bonus

    Contests

    Medical, Dental, Vision and Life Insurance

    Supplemental insurance

    Fun and supportive management team