Wellness Consultant
Hand and Stone Massage and Facial Spa in Portland NW is actively seeking part time and full-time friendly and enthusiastic Wellness Consultants. This person will build and maintain customer relationships by offering exceptional customer service and supporting the team. Qualified candidate must have evening and weekend availability. We have full-time and part-time positions available. Hand & Stone offers expert massage, facial, and waxing services seven days a week. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest and employee with respect. We know if we have happy employees, we will have happy clients.
Daily Responsibilities:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones and book appointments
Membership Sales
Gift card sales, upgrades, product sales, and promotional offers
Follow proper filing procedures/file maintenance
Ability to promote the health and wellness benefits of both massage therapy and facials
Maintain a professional and clean work environment and appearance
Perform various other duties as assigned
Job Requirements:
Previous customer service experience
High school or equivalent education strongly preferred
Ability to work flexible schedule including days/evenings/weekends/holidays a must
Exceptional organizational and prioritizing ability
Ability to remain calm in a fast paced environment
Positive attitude, self-motivated, team player
Computer proficient
Benefits Offered:
$13 to $14 hourly wage (DOE) + commissions and bonuses
Continuous Wellness Education
Flexible schedules
Professional and safe work environment
Employee discounts on products/services
Employee rewards program/employee referral bonus
Contests
Medical, Dental, Vision and Life Insurance
Supplemental insurance
Fun and supportive management team